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Thanks for sending your valuable inquiry, and please do
your best to spend a little of your time to read below
important information
Inquiry Status
We do not block directly the room when we receiving your inquiry. If you agree on our rates, conditions and
others please send a written information to us informing us of your decision. Without written
answer we will do no action on your inquiry.
Payment, we need payment in advance by telegraphic
transfer or swift to our bank or by any other means practical for your arrangment and our cost.
A more detail information will be informed to you during exchanging correspondence.
Reservation Status
All hotels issue a certain conditions be followed by the agencies or person booking the rooms, especially
concerning the cancellation policy. Hotels in Jakarta apply in average 1 week cancellation policy. Meaning that
if confirmed booking is cancelled before 7 days prior to the date of arrival the cancellation charge will
not be required. If canceled on the day of arrival there will be various policies, some will charge for the
cost of 2 nights stay, or even the whole stay value of the room blocked. The most important is when booking
is cancelled after the guest stying in the hotel there will be no refund made by the hotel.
There are various policies on this system, it is suggested that guest booking certain hotel to get
clear and specific information from us during correspondence. In case the guest do not asking us we
consider the guest accept the policy being applied by respective hotel.
Exchange rates. Payment by credit card in Indonesia
requires the mrechant to charge customer in Rupiah based
on on going rate of exchange. Due to the exchanging
process from Indonesian bank to card centers and then
to the bank of customer where her/his credit card is
issued, there can be different of end result of the
invoice to the customer. This final invoice to customer
can be a bit higher than what is the value of transaction
or can also be lower. Please be informed that most of
our transaction based on US Dollars and the rate of
exchange between Rupiah and US Dollar is not stable.
Our experience for 12 years working on this type of
payment we found a different between US$ 1.00 to US$
10.00 obove or below the real value of transaction.
We do not take for our account this over or less amount
from total transaction as it is purely come from the
difference of exchane rates.
US DOLLAR bank notes. Please note that not all series
of US Dollars bank notes are accepted with normal rate
in Indonesia. Here is the series are normally refused
: CA, CB, CF, DB 400...., DB 061....., DH 143....and
bank notes issued earlier then 1996 are refused by the
banks, and are rated 10% lower from the current rate
of exchange by all money sellers ( money exchange ).
Bank note with scratches, strokes, dot, and any trace
of ink will also undervalued like this. While to determine
if the bank note is original or imitation normally in
the banks or maney changers they have the tools already
which can be applied directly at the front of the guest. |
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